This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service, and informs you about your privacy rights, and how the law protects you.
Introduction
Blue Flame Plumbing (referred to as "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Location Information: Address, suburb, postal code.
- Service Details: Information related to the plumbing services you request.
- Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use your personal information for the following purposes:
- To provide plumbing services as requested.
- To communicate with you about our services.
- To improve our website and services.
- To comply with legal obligations.
Disclosure of Personal Information
We may disclose your personal information to:
- Our employees and contractors involved in providing plumbing services.
- Third-party service providers assisting with website hosting, maintenance, or analytics.
- Law enforcement or regulatory authorities as required by law.
Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use appropriate security measures on your end, such as strong passwords and secure networks.
Cookies and Analytics
Our website may use cookies to enhance your experience. We may also use analytics tools to collect information about your use of the site. You can adjust your browser settings to disable cookies if you prefer.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or for any privacy-related inquiries, please contact us at info@blueflameplumbing.com.au.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be effective immediately and posted on this page.
Contact Us
If you have any questions or concerns about our Privacy Policy or the use of your Personal Data, please feel free to contact us to discuss any issues you may have.
Via Email: info@blueflameplumbing.com.au
We will endeavour to respond to your enquiry within 30 days of receipt of your correspondence.