These Terms and Conditions of Service (Terms) apply to all users of our Services. In using the Services, you agree to be bound by these Terms as well as any and all general terms and conditions posted on the Website or as notified by us to you from time to time.
Agreement
By accessing and using the Blue Flame Plumbing website, you agree to comply with and be bound by these Terms and Conditions.
Services
Blue Flame Plumbing provides plumbing services, including but not limited to installations, repairs, and maintenance. All services are subject to availability and scheduling.
Quotes and Estimates
Any quotes or estimates provided by Blue Flame Plumbing are based on the information provided and may be subject to change upon on-site assessment. Final costs will be communicated and agreed upon before commencing work.
Appointment Cancellations and Rescheduling
Customers must provide Blue Flame Plumbing with at least 24 hours notice for appointment cancellations or rescheduling. Failure to do so may result in a cancellation fee.
Payments
Payment for services is due upon completion of the work unless otherwise agreed upon. Blue Flame Plumbing accepts all major credit cards and direct bank transfers. Late payments may incur additional charges.
Warranty
Blue Flame Plumbing provides a 12 month warranty on workmanship. This warranty does not cover damage caused by misuse, neglect, or third-party interference.
Liability
Blue Flame Plumbing is not liable for any damages or losses arising from the use of our services, except as required by law. Customers are responsible for ensuring the suitability of our services for their specific needs.
Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Intellectual Property
All content on the Blue Flame Plumbing website, including text, images, and logos, is the intellectual property of Blue Flame Plumbing and may not be used or reproduced without permission.
Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of the State of Victoria.
Changes to Terms
Blue Flame Plumbing reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
Contact Us
If you have any questions or concerns about our Terms and Conditions, please feel free to contact us to discuss any issues you may have.
Via Email: info@blueflameplumbing.com.au
We will endeavour to respond to your enquiry within 30 days of receipt of your correspondence.